Job Description
Responsibilities:
Operational Delivery
- Processing Payment Requests In Compliance With Financial Policies And Procedures
- Conduct Reconciliation Of Incoming & Outgoing Statements For Clients/ Carriers And Maintain Up To Date Records On the Operating System
- Perform Daily Cash Management Duties, Which Includes Posting Of Cash To The Ledgers, Conducting Investigations, And Ensuring Appropriate Allocation Of Funds Within the Agreed SLA
- Prompt Escalations Of Identified Discrepancies To Front End Team
- Manage Ledger Maintenance Requests On a Daily Basis And Update Records Of The Actions Taken On The Operating System
- Managing Document & Backup Requests From The Customers Within Agreed Timelines
- Maintain Vigilance And Responsiveness To Urgent Activity, Ensuring Appropriate Escalation To The Line Manager For Unresolved Queries.
- Ensure Adherence To Group Policies And Procedures & Willis Insurance Essentials
- Escalate Errors And Incidents To The Line Manager And Operate Within The Guidelines Of Internal And External Regulators
- Proactively Support Key Initiatives That Have Been Delivered To Implement Change
- Participate And Contribute In Team Huddles & Team Meetings
Qualifications/ Skills:
- Ability To Learn New Processes And Systems
- Ability To Switch & Prioritise Multiple Tasks As Per Requirement
- Proficiency In MS Office Applications.
Experience:
- Fresh Graduates
- Experience In Relevant Industry Preferred
Key Skills
Other Details
About Company
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