Job Description
Responsibilities:
● Service & Internal Controls Assurance
● Monitor on day-to-day basis to ensure accurate and on-time service delivery by team following SLAs and process governance tools
● Regularly review SOX/Internal controls compliances in team with proper documentation and promptly remediate any discrepancy observed
● Be the first line of defense for team and business in resolution of escalated queries / issues with a sense of urgency and ensure no repeats. Include assessing the issues needing IT help and raising appropriate Incident requests with preliminary root cause analysis.
● Proactively plan capacity & activity with team and relevant stakeholders for major milestone service deliveries like Month-end/Year-end closing, Reporting, Quarterly costing, etc
● Work with Team Lead to assess the ad hoc service requests from business and guide teams for action
● Working with a team to ensure SOBPs are up-to-date and incorporate any changes required in a timely manner. Keeping Team Lead informed of and consult for any major changes.
● Develop analysis and insights from business data to support business leaders make informed decisions
● Ensure regular engagement with stakeholders in a proactive manner and use these connects to issue resolve, build rapport, learning and development of team
Projects & Continuously Improvements
● Bring up any process improvement ideas from the team with assessment of impact on process effectiveness and efficiency and guide the team in implementation.
● Support global projects / CPIs implementation / efficiency delivery measures
● People Enablement
● Onboarding new members in the team and assessing effectiveness of learning and scale up from early days for successful service delivery.
● Assign and Assess performance (through regular check-ins) KPI's, Individual Objectives and plan for successions in the team
● Facilitate ongoing functional learning in team on regular basis based on feedback from business or own assessment of the needs/gaps
● Developing back-up among resources within team
● Provide on-going coaching and feedback to team through regular check-ins
● Proactively support development and implementation of CDP action items for the team for talent development
● Learn about and support coaching culture in team
● Use the recognition tools and forums for timely recognition of good work in team and peers
Skills/ Qualifications:
● 8+ years of experience
●Proficient in SAP - FI/CO/PA/MM modules, Advanced Excel & Google Sheets, BI Reporting platforms(preferred),Deep experience in Costing, Inventory and Fixed Assets processes
● Comfortable with managing and analyzing large data and developing visualization in Slides (or other tools)
● Prior experience in working with multiple teams including business engagement across virtual platforms (Preferred)
Key Skills
Other Details
About Company
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