Job Description
Responsibilities:
- Assist the Supervisor in monitoring the duties of operations personnel to ensure efficient and safe operation of accounts payable process. Gathers pertinent information to create and maintain weekly and monthly statistical data and reports
- Monitors the daily inflow of invoices / emails and ensures all the past due and critical supplier invoices are being addressed within one day. Helps the team to achieve the targeted accuracy on invoice processing as well as email responses within the agreed TAT
- Ensure to share all the process updates with the team and review the SOPs on a periodical basis. Ensure all the procedures are up to date
- Conducts daily team huddles/meetings to discuss the updates, challenges and resolve any queries. Conduct regular refresher trainings and Process knowledge test for all the team members
- Should able to adopt and implement the required mandatory changes suggested by the Supervisor
- Should ensure to support and zero issues / concerns relating to statutory audit and internal audits
- Support the Supervisor to ensure smooth and flawless month end, quarter end and year end closings and activities
- Coordinates the staff of ten to twenty including subject matter experts. Carries out functional responsibilities in accordance with the organization's policies and procedures. Responsibilities include the in-depth process understanding and training of employees; planning, assigning, and directing work; addressing complaints and resolving problems
Qualifications/ Skills
Mandatory: Skill Sets/Experience:
- The incumbent must have a bachelor’s degree with at least 3 to 5 years’ experience with professional BPO / Shared Service Centre. Must have end to end Accounts payable experience with upstream and downstream knowledge
- Should be well versed in Accounts Payable nuances and should be able to lead from the front and represent the team in the functional /inter departmental / business calls.
- Preferably experienced in Systems Applications Products (SAP). Should provide guidance to SMEs.
- Ability to effectively influence and motivate others, and an ability to work effectively with all levels, and a demonstrated ability as a change agent.
- Excellent Verbal and written communication skills and fluency in English are a must.
- Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the team members
Desired to have:
- Exceptional interpersonal skills, which allow effective working relationships with plant site personnel, vendors, site liaisons, team leaders, managers, and other payment team personnel
- Ability to work effectively in a team environment, and the ability to understand and react to specific needs of vendors and plant sites being serviced
- Ability to organize and manage workflow, establish priorities, and follow up on unresolved matters
- Ability to resolve issues in the AP process and provide quick resolutions
Key Skills
Other Details
About Company
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