Application Management Engineer

London Stock Exchange Group (LSEG)

Bangalore, Karnataka

1 - 2 yrs Exp.

Not Disclosed

28 Jan 2023
7 Applicants
1034 views

Job Description

Responsibilities:

Performs routine daily operations, troubleshooting for LSEG managed systems and applications globally ensuring correct referral and escalation of issues.
To ensure that business critical task checklists are followed and that all scheduled events are completed correctly in a timely and efficient manner.
To identify and report deficiencies in systems, services, and procedures, and ensure that corrective actions identified are completed.
To produce daily reports of the incidents, changes, and Service Tasks.
Participate in Project related activities to meet operational needs.
To ensure knowledge Articles of all supported systems is continually updated.
To provide a high level of customer service, whilst working under pressure.
To follow and adhere to established Incident Management and Problem Management procedures.
To raise tickets with SaaS vendors and bring them to resolution.

Skills:

Degree in Computer Science or related technical field or equivalent experience
1-2 years’ experience in computer system operations for Junior role
Experienced with Linux and Windows based operating systems and basic Networking concepts.
Minimum knowledge and understanding of financial markets are desirable.
ITIL Foundation certification is desirable.
Excellent critical thinking and problem-solving capabilities.
Ability to work independently and in a team environment.
Ability to communicate effectively in English with all levels of staff, both verbal and written.
Ability to act rapidly and logically under pressure and make effective use of others in resolving problems.
Ability to manage own work and multitask to meet tight deadlines without losing sight of priorities under minimum supervision.
Willingness to make changes to improve operational efficiency through innovation.
Highly motivated, self-directed individual with a positive & pro-active attitude to work.
Customer and service focused, with determination to meet their needs and expectations.
Be driven and committed to the goals and objectives of the team and organization as a whole
Good background in SaaS and knowledge of technology estates
Understanding of Agile and DevOps
High level of proficiency with MS Office applications
Experience in large investment banking or financial services organisations is a plus

Key Skills

Linux ITIL Saas Financial Services

Other Details

Education

Any Graduation/Diploma

Employment Type

Full Time, Permanent

Industry

Banking / Financial Services / Broking

Funtional Area

IT Software - Other

About Company

LSEG (London Stock Exchange Group) is a diversified international markets infrastructure business —earning our clients’ trust for over 300 years. That legacy of customer-focused excellence ensures that you can rely on our expertise in capital formation, intellectual property and risk and balance sheet management.

Job Source : https://refinitiv.wd3.myworkdayjobs.com/en-US/Careers/job/IND-BLR-Divyasree-Technopolis/Engineer--Application-Management_R0064770

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