Assistant Engineer - OSS

Job Description

Responsibilities:

• Overall System Administration of Ericsson OSS-RC/ENM and multivendor EMS/NMS and Integration of Radio & Core Network Nodes with OSS.
• End to end fixing for the issues related to OSS Platform, Fault Management, User Management, Software/Hardware Management, STS Management, and OSS applications i.e. C.N.A., OPS, CHA, ARNE, RNO, SMO, BSM, and Element Manager.
• Integration of Radio & Core Network Nodes with OSS. Perform release upgrades on live OSS Servers and roll-out.
• Trouble Ticket /Change Request handling as per SLA/WLA. Customer Service Requests (CSR) handling (Analysis, Troubleshooting, and Corrective Maintenance) for the complex faults.
• To handle emergencies and on-call support (24X7). Solution Management for Customized Business Object – Templates / Reports.
• Co-ordination with GSDC/PDU/PLM and Coordination with external suppliers for 3PP Hardware Support.
• Administrator level experience in Business Objects, Citrix or similar tools. Knowledge in ENIQ & Sybase IQ

Skills/ Qualifications:

• Minimum 1to 3years of relevant experience of which at least 2 year must have been spent working on Ericsson OSS-RC/Sun Solaris Systems.
• You should have good knowledge & understanding of GSM / WCDMA. Good Knowledge & Skills on System Administration of OSS RC.
• Preferably hands-on experience of Integration & Commissioning of OSS RC. You should have Good Knowledge & Understanding of SUN Solaris/UNIX (Preferably SUN Certified), TCP IP, Networking & Sybase environment
• Good knowledge & understanding of Support Processes. Should be customer oriented. Should work well under time constraints.
• Good oral & written communication skills. Should actively contribute to improvements and changes.