Job Description
Principal Responsibilities :
- Provide high quality sales support to a team of PRMs mainly focused on getting appointment for PRMs and supporting PRMs in servicing their clients
- Reduce the time spent on process and administrative tasks by PRM to increase PRM’s capacity
- Support PRMs to manage client contact and service, including, in the absence of PRMs, answering client calls, resolving client enquiries on transactional needs and facilitating a smooth hand-off to the correct channels where appropriate, and managing key event reminders to maintain active client contact
- Provide sales support to PRMs including preparing and completing sales documents, managing data input and report generation, and liaising with support functions to follow through client purchase process requirement
Requirements:
- Minimum Bachelor’s degree / Graduation with 2 years of experience
- Holistic understanding of the Branch Operations and Processes of the bank
- Sound understanding of the company’s customer service requirements
Key Skills
Other Details
Education
Employment Type
Full Time, Permanent
Industry
Banking / Financial Services / Broking
Funtional Area
Banking
About Company
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 63 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
Job Source : https://mycareer.hsbc.com/en_GB/external/PipelineDetail/Assistant-Manager-Premier-Services/176133?src=JB-257546
