Assistant Manager - Salesforce Platform Coordinator

Bangalore, Karnataka
0 - 1 yrs Exp.
Not Disclosed

Job Description

Responsibilities:

As part of the technology platform team, the selected person will be engaged in various activities. Tasks and responsibility will vary depending on the phase and area involved. Sample selection can be found below:

  • Support Platform Manager in day-to-day activities required to keep the platform operating and stable

  • Coordinate work between various vendor teams ensuring SLAs are adhered to, and improvements delivered as per plan

  • Ensure that the governance is followed, and continuous improvement is delivered enabling more efficient operation of all teams and better service for the internal customers

  • Manage the development of new solutions based on Architecture guidelines & principles in line with the Business requirements 

  • Driving the synergies across the teams, delivering continuous improvement to the operations

  • Support Architects to deliver platform strategy, Proof of Concept, and Pilots 

  • Ensure that development best practices are in line with the Platform guidelines (Code and Doc Repository) 

  • Co-invention of the relevant Salesforce functionalities 

  • Coordinate Service management activities that may vary from release, change, incident, and problem management ensuring that the guidelines and processes are followed, and SLA achieved

  • Co-management of the multiple technology environment landscape, ensuring effective use of the resources

  • Provide application support coordination between business teams and support teams for applications built on Salesforce for HR, Finance, and Procurement teams

  • Driving improvements to and guaranteeing that the tools used on the platform are up to date, fit for purpose to daily deployments activities

Skills and Requirements:-

ESSENTIAL:

  • Very good communication skills with the ability to work in a global team structure

  • Proven record of being able to organize a varied workload

  • Can contribute ideas and think independently, take decisions under time pressure and is up for a challenge, can use own initiative to solve problems

  • Good attention to detail and ownership of the task at hand

  • Confident, strong self-starter. Able to take a high-level brief and use contacts and information provided to voice concerns, seek detail and build understanding to make recommendations.

  • Ability to build strong relationships within own team, but also with people from other Unilever teams and vendors working on the deployment

  • Quickly adapts to changing environments, able to work to given deadlines

  • Experience working on IT projects & services 

  • Experience in forward demands and day-by-day based on Agile methodologies (Jira, Confluence) 

  • Experience in the Deployment Management process 

DESIRABLE:

  • Experience development solutions for Cloud (IaaS, PaaS, and SaaS) 

  • Experience on develop Mobile Apps for (Android, iOS, and Windows) 

  • Experience on design apps based on UX and UE principles 

  • Experience in Middleware solutions 

  • Salesforce Admin / Developer Certified 

  • Agile (Scrum) methodology Certified 

Other Details

Employment Type
Full Time, Permanent
Industry
IT-Software / Software Services
Funtional Area
IT Software - Other

About Company

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future
Job Source : https://careers.unilever.com/job/bengaluru/assistant-manager-salesforce-platform-coordinator/34155/43324760128
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