Cluster Lead

Job Description

Responsibilities:

• Independently own and build all aspects of UC’s business across your vertical -building the supply chain across selection, training and onboarding of professionals; daily operations; quality of service; user growth and expansion

• Grow the marketplace while optimising multiple opposing factors like service availability and supply utilisation; scaling user growth while improving operational excellence and quality of service

• Build, coach and lead a high performance team across business development, skill training and growth

• Collaborate across multiple central teams including functional specialists and business category teams to ensure coherence and other regional teams to share/learn best practices

• Drive user growth through local marketing initiatives, partnerships as well as localising the offering/pricing for your market

In a nutshell the Cluster Lead is expected to completely own and drive the business, the team and make all decisions for the city cluster. If being a lynchpin of an organization and business excites you, we’d love to meet you and talk more. 

Qualifications:

• 4-6 years of experience in a high growth operations based startup, FMCG or other consumer companies, or consulting

• High sense of ownership and a penchant for excellence

• Prior experience in operations or category management a bonus