Customer Service & Operations Analyst Jobs in Natwest Group - Gurgaon

Gurgaon, Haryana
2 - 3 yrs Exp.
Not Disclosed
  • 06 May 2023
    •    
  • 6 Applicants
    •    
  • 1045 views

Job Description

Responsibilities:

  • Authorising and investigating all transactions to defined KPIs
  • Providing specialist support by monitoring and sharing MI
  • Collecting and analyzing the required information from the customers and businesses
  • Reviewing processes that could be enhanced to improve the customer experience

Qualifications/ Skills:

  • You'll be an M.Com or an MBA in Finance or have a qualification in ACCA, CMA, FRM, or ICWA, or be qualified in any relevant banking professional course like JAIIB or CAIIB.
  • We'll also look for at least two years of experience in financial spreading, ratio analysis, and handling financial statements.
  • You’ll have strong customer service abilities along with customer and industry knowledge.
  • You’ll also work well in a fast-paced environment and have good organizational skills for delivering to deadlines.
  • It'll be ideal if you come with experience in back-office, RMPS, and Spread Smart.

You’ll also demonstrate:

  • Sound accounting knowledge
  • In-depth understanding of financial statements and accounting standards and ratio analysis
  • An awareness of changes in trends, policies and regulations
  • A thorough understanding of products, processes and banking systems

Key Skills

Customer service Back office RMPS Spread Smart

Other Details

Education
M.Com - Any specialization , MBA/PGDM - Any specialization
Employment Type
Full Time, Permanent
Industry
Banking / Financial Services / Broking
Funtional Area
Other

About Company

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate.
Job Source : https://jobs.natwestgroup.com/jobs/12537691-customer-service-and-operations-analyst
Related Jobs
Back Office Staff

  • Adhanam Infotech Private Limited

Adhanam Infotech Private Limited

  • Chennai, Tamil Nadu

  • 0-3 yrs Exp.

Back Office
Apply Now
Service Desk/CAM Analyst

  • DHL

DHL

  • Chennai, Tamil Nadu

  • 1-3 yrs Exp.

Customer Service Windows Nt Server Unix
Apply Now
Analyst - Policy Management

  • AXA

AXA

  • Bangalore, Karnataka

  • 1-4 yrs Exp.

Customer Service Communication Skills
Apply Now
Compute Engineer

  • Hewlett Packard Enterprise

Hewlett Packard Enterprise

  • Pune, Maharashtra

  • 0-1 yrs Exp.

Analytical Skills Customer Service
Apply Now
Application Tech Support (Practitioner)

  • Accenture

Accenture

  • Bangalore, Karnataka

  • 1-3 yrs Exp.

Analytical Skills Customer Service
Apply Now
Facility Associate Jobs in Unisys - Bangalore

  • Unisys

Unisys

  • Bangalore, Karnataka

  • 3-4 yrs Exp.

Customer Service MS Office
Apply Now
Barista Jobs in Starbucks - Bangalore

  • Starbucks

Starbucks

  • Bangalore, Karnataka

  • Fresher

Customer Service
Apply Now
Project Manager, Client Services Jobs in Thermo Fisher Scientific - Ahmedabad

  • Thermo Fisher Scientific

Thermo Fisher Scientific

  • Ahmedabad, Gujarat

  • Fresher

Customer Service
Apply Now
Customer Service Representative Jobs in GroupOn - Bangalore

  • GroupON

GroupON

  • Bangalore, Karnataka

  • Fresher

Customer Service Communication Skills
Apply Now
Credit Analyst Jobs in Danfoss - Pune

  • Danfoss

Danfoss

  • Pune, Maharashtra

  • 2-5 yrs Exp.

Oracle 11i/R12 Microsoft office Customer Service
Apply Now
Sales Generalist Jobs in IKEA - Hyderabad

  • IKEA

IKEA

  • Hyderabad, Telangana

  • Fresher

Customer Service
Apply Now
Senior Associate - Research Jobs in Sutherland Global Services - Mumbai

  • Sutherland Global Services

Sutherland Global Services

  • Mumbai City, Maharashtra

  • 2-5 yrs Exp.

Market Research Customer service
Apply Now
Customer Experience - Customer Services Agent (Contact Centre - AMD) Jobs in Qatar Airways - Ahmedabad

  • Qatar Airways

Qatar Airways

  • Ahmedabad, Gujarat

  • 2-3 yrs Exp.

Customer service IATA
Apply Now
Guest Service Agent jobs in Hilton - Pune

  • Hilton

Hilton

  • Pune, Maharashtra

  • Fresher

Customer service communication skills Grooming
Apply Now
Credit Analyst Jobs in Danfoss - Pune

  • Danfoss

Danfoss

  • Pune, Maharashtra

  • 2-5 yrs Exp.

oracle 11i/R12 Microsoft office suite customer service negotiation skills
Apply Now
Risk Operations Associate Jobs in Stripe - Bangalore

  • Stripe

Stripe

  • Bangalore, Karnataka

  • Fresher

Risk operations risk investigations customer service
Apply Now
Supply Chain Engineer Jobs in Philips - pune

  • Philips

Philips

  • Pune, Maharashtra

  • 5-9 yrs Exp.

Customer Service Data Analytics Digital SC Maturity Master data management Supply chain risk
Apply Now
Technical Support Engineer Jobs in Bentley - Work From Home (Remote)

  • Bentley Systems

Bentley Systems

  • 2-6 yrs Exp.

Customer Service databases SQL Server Azure SQL IIS web server Windows server Azure server 4IR M2M IoT EAM BIM CMII
Apply Now
Field Service Engineer Jobs in Baker Hughes - Kakinada

  • Baker Hughes

Baker Hughes

  • Kakinada, Andhra Pradesh

  • 5-6 yrs Exp.

Customer service Analytical skills
Apply Now
Database(SQL) Developer III Jobs in Expedia - Gurgaon

  • Expedia

Expedia

  • Gurgaon, Haryana

  • 5-9 yrs Exp.

Customer service SQL Developer MS SQL Server SQL Teradata Oracle T-SQL DQL DML DDL DCL TCL SQL Profiler Index tuning wizard Database engine tuning advisor ETL SSIS DTS BCP DTS Teradata SQL PERL Shell Python SQL Server HTML Javascript NoSQL NewSQL Git Query
Apply Now
Senior Process Associate - Purchase to Pay Jobs in Siemens - Bangalore

  • Siemens

Siemens

  • Bangalore, Karnataka

  • Fresher

Customer service SAP Communication Skills
Apply Now
HR Operations Associate Jobs in Expedia - Bangalore

  • Expedia

Expedia

  • Bangalore, Karnataka

  • 2-3 yrs Exp.

Customer service MS Office Powerpoint Word Excel
Apply Now
Processor Jobs in Mphasis - Chennai

  • Mphasis

Mphasis

  • Chennai, Tamil Nadu

  • 2-3 yrs Exp.

Customer service Communication Skills Analytical Skills Microsoft Office Product Suite
Apply Now
Counsel - Contract Services Jobs in Mastercard - Pune

  • Mastercard

Mastercard

  • Pune, Maharashtra

  • Fresher

Business Acumen Analytical Skills Customer Service
Apply Now
Director - Banking Solutions Jobs in Razorpay - Pune

  • Razorpay

Razorpay

  • Pune, Maharashtra

  • Fresher

ACS EFT Customer service market research
Apply Now
HR Co Ordinator & Helpdesk Jobs in The Coca - Cola Company - Gurgaon

  • The Coca-Cola Company

The Coca-Cola Company

  • Gurgaon, Haryana

  • 3-4 yrs Exp.

Customer Service Communication Skills
Apply Now
Pharmacist Trainee - Apollo Hospitals

  • Apollo Hospitals

Apollo Hospitals

  • Hyderabad, Telangana

  • Fresher

Management Customer Service Sales Pharmacy
Apply Now
CS International Voice Process Jobs in Amazon - Work From Home (Online)

  • Amazon

Amazon

  • 0-1 yrs Exp.

Windows XP Microsoft Outlook Microsoft Word Typing Skills Customer Service
Apply Now
Associate - Technical Support Engineer Jobs in Sutherland Global Services

  • Sutherland Global Services

Sutherland Global Services

  • 1-2 yrs Exp.

Cisco OS UCSM GUI CIMC UCS FRU B2 GLA Berlitz Customer Service
Apply Now
IT Administrator Jobs in TaskUs - Gurgaon

  • TaskUs

TaskUs

  • Gurgaon, Haryana

  • 1-2 yrs Exp.

SaaS Mac OS Zendesk ITSM JAMF Customer Service
Apply Now
Engineer - Implementation Jobs in Sutherland Global Services - Work From Home (Online)

  • Sutherland Global Services

Sutherland Global Services

  • 0-3 yrs Exp.

MS SQL Server IIS 2008 R2 Citrix Networking Customer service
Apply Now
Associate - Web Support Jobs in Genpact - Bangalore

  • Genpact

Genpact

  • Bangalore, Karnataka

  • Fresher

Customer Service Word Excel Powerpoint
Apply Now
IT Helpdesk System Engineer Jobs in HighRadius Corporation - Hyderabad

  • HighRadius Corporation

HighRadius Corporation

  • Hyderabad, Telangana

  • 1-2 yrs Exp.

Customer service Communication Skills
Apply Now
Revenue Operations Specialist Jobs in Perforce - Pune

  • Perforce

Perforce

  • Pune, Maharashtra

  • Fresher

MS Office Excel Word Powerpoint Customer service CRM Salesforce
Apply Now
Credit Verification Specialist Jobs in Altisource - Work From Home (Online)

  • Altisource

Altisource

  • Fresher

Customer Service Salesforce Zendesk Meridianlink Mortgage
Apply Now
Team Manager Jobs in Barclays - New Delhi

  • Barclays

Barclays

  • New Delhi, Delhi

  • 7-8 yrs Exp.

Customer Service
Apply Now
Network Engineer Jobs in ECI - Bangalore

  • ECI

ECI

  • Bangalore, Karnataka

  • 2-4 yrs Exp.

Documentation Customer Service Cisco CCNA TCP/IP
Apply Now
Support Engineer Jobs in Quorum - Bangalore

  • Quorum

Quorum

  • Bangalore, Karnataka

  • 3-4 yrs Exp.

O365 Citrix VDI VMWare Azure Active Directory Microsoft Intune Customer service
Apply Now
Senior Executive - ORM Jobs in Swiggy - Bangalore

  • Swiggy

Swiggy

  • Bangalore, Karnataka

  • 2-4 yrs Exp.

Communication SKills Customer Service
Apply Now
Technical Process Executive Jobs in Infosys - Pune

  • Infosys

Infosys

  • Pune, Maharashtra

  • Fresher

Customer Service Voice Chats Email chats
Apply Now
Executive Tech support Jobs in Cyient - Hyderabad

  • Cyient

Cyient

  • Hyderabad, Telangana

  • Fresher

CRM Customer Service SOP
Apply Now
FX Confirmations & Settlements - Emerging Lead Jobs in State Street - Bangalore

  • State Street

State Street

  • Bangalore, Karnataka

  • Fresher

DTC MS Excel Access SQL Server VB IBS Intrader Bloomberg VLookUP pivot tables Back Office
Apply Now