Customer Service Representative I Jobs in Thermo Fisher Scientific - Bangalore

Bangalore, Karnataka
0 - 1 yrs Exp.
Not Disclosed

Job Description

 Responsibilities:

  • Perform order management activities for assigned regions using the applications used by the function
  • Ensure adherence to organizational procedures, policies, and systems.
  • Ensures that performance metrics / SLAs are met
  • Adhere to daily turnaround time for orders as per set TAT guidelines
  • Ensure adherence to all internal / external processes defined
  • Proactively escalates issues that can potentially hamper the business processes

Qualifications/ Skills:

  • Preferably Bachelor’s degree (Arts, Science, Commerce, Business Administrations)
  • 0-1 years’ Experience
  • Requires strong computer skills, including Microsoft office
  • Display excellent verbal and written communication and interpersonal skills.
  • Highly detail-oriented with good accuracy
  • Ability to work under pressure
  • Flexible to work in Night Shifts

Other Details

Employment Type
Full Time, Permanent
Industry
Pharma / Biotech / Clinical Research
Funtional Area
Customer Service

About Company

The world leader in serving science To serve science, Thermo Fisher Scientific needs to stay ahead of it, we need to anticipate customer needs. We need to constantly think about advancing science, so customers have the freedom to be bolder and more innovative – we are committed to pushing science and technology a step beyond where it is today. To enable our customers to make the world healthier, cleaner and safer
Job Source : https://jobs.thermofisher.com/global/en/job/225238BR/Customer-Service-Representative-I
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