Job Description
Responsibilities:
For the assigned product portfolio:
- Track, analyze and monitor digibank portfolio health and movement in line with budget
- Identify required interventions and drive campaign / messaging strategy, calendar working closely with product, marketing, analytics, platform and campaign operations teams. Test hypotheses through experimentation and incorporate learnings in our digital engagement strategy.
- Regular monitoring, analytics and review of campaign outcomes jointly with product, marketing, platform and analytics teams. Publish key insights to disseminate learnings with wider stakeholders.
- Create and drive the customer engagement strategy using all channels of communication as well as in app solutions to deliver a contextual, personalized and relevant messaging experience
- Ensure a robust offer and incentive strategy is in place to drive portfolio objectives in a cost effective manner and within usage budgets
- Identify and drive AI / ML based use cases with the goal of driving engagement and cross-sell.
- Scale and automate growth processes
- Conduct and present competitive analysis and market research
- Work closely with product, sales and marketing teams to formulate growth strategy and drive new initiatives
Qualifications/ Skills:
Required Experience
Combination of multiple roles preferred:
- Product / portfolio management for savings and payment products
- Campaign management / Digital marketing / Communication
- Growth hacking
Education / Preferred Qualifications
MBA
Core Competencies
- Analytical, structured thinking, problem solving
- Creativity
- Stakeholder management
- Result oriented
- Comfortable working in an ambiguous environment
Technical Competencies
- Product management
- Digital marketing exposure
- Understanding of Analytics
Key Skills
Other Details
About Company
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