Job Description
Responsibilities:
• 24x7 Production Support, Incident\Problem\Change Management.
• Address Critical/High/Medium incidents on priority to confirm with SLA requirements.
• Work on RCA and Deploy the code fix in production environment to resolve the issues permanently.
• Coordinating with upstream and downstream applications. Perform Sanity to ensure there is no interruption in business.
• Contribute to Critical service levels and Key measurements area
Skills/ Qualifications:
- CMMI
- ITIL
- Oracle BPM
Key Skills
Other Details
About Company
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