Junior Cargo Operations Agent

Job Description

Responsibilities:

• Co-ordinate with the GHA staff on a regular basis
• Ensure all safety measures are taken by operations staff as well as GHA
• Support import customers for clearance of their cargo, liaise with customs authorities to facilitate smooth and timely import clearances.
• Handle customer requirements/request professionally, resolve difficult issues and reduce customer complaints.
• Strict control of Administration of ULD stock and cargo stationary in coordination with the GHA.
• Support Sales to keep systems updates with operational information
• Prepare Cargo Report.
• Support import customers for clearance of cargo, liaise with customs authorities to facilitate smooth and timely import clearance
• Take a direct and personal interest in reported injuries, incidents, near misses and hazards to ensure that appropriate reporting, investigation and response is being achieved.
• Handle discrepancies at stations and all administrative issues related to the station
• Ensure that notifications are sent officially on Cargo Arrival Information, to freight Forwarders/ Agents / Direct Customers to ensure Cargo does not stay under airlines custody for a long period.
• Other duties and responsibilities as requested by the reporting officer.

Skills/ Qualifications:

• High School qualification with minimum 2 years of relevant experience with any Airlines or GHAs.
• Good understanding of English Language is mandatory.
• Knowledge of IATA Cargo handling, DGR, Ramp handling and Load Control experience.
• Please note that this role requires the candidate to work rotating shifts, including weekends and PHs.