Job Description
- Work closely with the project team involving all relevant partners, acting as a link between Global Process Owners, IT systems, Product Owners, and corporate and country team representatives, to standardize and harmonize the HR admin process.
- Drive identification of requirements for HR admin process across assigned regions and identify substandard processes through interaction with country HR admin/HR specialists and outsourcing partners.
- Focus areas will include the process of handling Employee Records Management,
- Case management, Employee Documents Management, Time, and Attendance, Leave and Absence, Separation (Exit Processing and Offboarding), HR Data Quality, etc
- Ensure “As-Is” process mapping to document the current state of the processes through the utilization of process tools and methodologies
- Identify and collate difficulties and improvement potentials related to process steps and/or system functionalities
- Drive the design of the revised “To-Be” standard process according to the defined global standardization framework using simplification and automation to achieve higher efficiency and effectiveness.
- Provide input for the definition of process KPIs, implementing controls, and maintaining compliance.
- Provide inputs for governance and communication structure for the process
- Develop an implementation plan for the revised process across the countries and ensure its achievement
- Supervise and measure the effectiveness of processes
- Control and ensure internal and external documentation of processes by relating with Colleges and BPO providers, ensuring documentation quality and building in-house knowledge.
- Implement function-level change management using a strong understanding of the business (e.g., readiness, timing, impact on collaborators, data, tools, systems, policies, etc.)
- Own the continuous improvement of the process by Incorporating process methodologies and implementing function-level process improvements, including optimizing, maintaining, and transforming current processes to increase efficiency and effectiveness
- We are looking for professionals who can lead new process design, focused on standardization and improving efficiency & effectiveness. An ideal candidate would bring a mix of subject matter expertise in the business, systems, and processes, with the right demeanor to positively impact the outcomes.
- Strong project management, consulting, and cross-team collaboration skills are required with an ability to effectively influence decisions, direction, and outcomes.
- Around 3-year (1 year for Junior) experience working in areas like business process transformation, process digitalization, and improving process performance in a global environment.
- Previous experience using or implementing technologies used to support HR Master data, T&A, benefits, payroll, finance & accounting is preferred.
- The candidate must have completed a university degree in a business-related subject area (e. G., Business administration, HR, etc.), Preferably with a focus on HR, IT, process optimization / management, or digital transformation
- Understanding of the end-to-end (Hire 2 Retire) Employee lifecycle process and a high-level understanding of global HR policies and compliance will be preferred.
- Good to have up-to-date knowledge of HR procedures and in best-case also about related laws
- Good to have hands-on experience in defining and implementing global HR administration solutions in a complex global organization
- Proven track record of articulating sophisticated subject matter effectively
- Can resolve issues in a variety of complex situations, without supervision
- Can establish relationships, lead projects and interactions with subtlety, and use verbal and written communication skills to act as a liaison between the HR function and the business
- Self-directed with an ability to organize, plan and prioritize
- Strong problem-solving and critical thinking skills with a continuous improvement approach
- Self-motivated to drive initiatives through to completion as an individual contributor and through others
- Flexibility in working hours to support and work in a global environment
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