• Daily tracking of volumes for the entire payables process including Invoices, Helpdesk, T&E etc
• Allocation of volumes and supervising for timely completion in adherence of Service Level Agreement
• Involvement in all aspects of preparing invoices and expense reports for payment including, but not limited to; inputting to the financial reporting system, coding and verifying correct ledger codes, reviewing, in detail, all of the supporting documentation.
• Identify improvement opportunities using Benchmarking data, provide demonstrate to Managers in designing and implementing process improvements and efficiencies along with executing on results required.
• Conduct audits of invoices and expenses to ensure compliance with company policies and to protect client from fraud, waste and abuse.
• Provide accurate and helpful support with supplier inquiries.
• Independently work to resolve discrepancies with clients and departments or individuals throughout the firm.
• Program administration and oversight of the company’s corporate card program. Responsible for system administration of Concur, collaborating with technical teams to address problems and implement enhancements.
• Establish effective relationship with different partners within and outside the organization through written and verbal communication.
• Deep domain expertise in Accounts Payable Operations
• Excellent written and verbal communication skills, with a customer service mentality is a must
• End to End P2P process knowledge with accounting steps and controls
• Understanding of SLAs and implication of non-compliance
• Client handling experience which includes providing process updates/ dashboards calls and responding of critical issues
• SOX Knowledge and Transparency about control Narratives
• Result oriented (ability to prioritize & delegate) and a teammate
• Experience working within a SaaS procure to pay or ERP system is preferred. Exposure specifically Workday ERP and/or Concur Travel & Expense systems would be beneficial.
Qualifications:
Minimum qualifications
• Bachelor’s /Master’s degree with a major in Finance and Accounting.
• Experience with Accounts Payable or Finance.
• Functional SME with Workday Financials and SAP Concur.
Preferred qualifications
• Establish & Manage client relationship through regular engagement with the client
• Pro-actively identify the issues or client needs and take action
• High customer service oriented
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