Network Engineer Jobs in ECI - Bangalore

Bangalore, Karnataka
2 - 4 yrs Exp.
Not Disclosed
  • 18 Apr 2023
    •    
  • 6 Applicants
    •    
  • 1149 views

Job Description

Responsibilities:

  • Network monitoring and utilization reporting
  • Create tickets using ticketing procedures and follow escalation procedures
  • Handle direct customer calls and raise tickets
  • Incident validation - Alarm verification (i.e. log into devices once an alarm is received to ensure it’s not a false positive)
  • Collect vital stats on each device (differs by device) and provide reporting
  • Troubleshooting of LAN/WAN issues including switching, routing VLAN, trunking
  • Open cases with 3rd party vendors (ISP, Cisco TAC, Palo Alto)
  • Ticket follow up 
  • Coordinate with ISPs and vendors on bandwidth and hardware issues 
  • Perform upgrades and maintenance of network devices
  • Escalate to Senior engineers
  • To continuously improve on their knowledge around information security as it relates to their job and identifying and preventing phishing attempts
  • Participates in scheduled Support and Product Team meetings

Qualifications/ Skills:

  • BA/BS degree in computer science, business or 2-4 years related field
  • Exceptional written and oral communication skills
  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
  • Highly self-motivated and directed with excellent interpersonal skills
  • Strong problem solving and troubleshooting skills required: Ability to identify and analyze network quality and operational processes and then drive corrective / preventative action plans.
  • Strong documentation skills
  • Ability to absorb and retain information quickly
  • Highly self-motivated and directed
  • Sharp attention to detail
  • Outstanding client/customer services skills
  • Ability to effectively prioritize and execute tasks in a high-pressure environment

Bonus points if you have:

  • CCENT or CCNA
  • Cisco, TCP/IP knowledge and knowledge of routing and switching

Key Skills

Documentation Customer Service Cisco CCNA TCP/IP

Other Details

Education
B.Sc - Computers , B.B.A/ B.M.S - Any specialization
Employment Type
Full Time, Permanent
Industry
IT-Software / Software Services
Funtional Area
Other

About Company

Founded in 1995, ECI is the market leader in end-to-end technology solutions for the financial industry. We enable 1000+ forward-thinking organizations around the world to reach new performance levels through innovative technology solutions that drive business transformation. ECI uniquely understands the high touch needs of organizations in the financial space and our experience servicing these global leaders gives ECI the edge as your trusted technology partner. With offices across the United States, Europe, and Asia, we provide localized, personalized service on a global scale.
Job Source : https://recruiting.ultipro.com/EZE1000EZECI/JobBoard/97cf9268-5a5a-480b-b7b6-5ed694da88c5/OpportunityDetail?opportunityId=f9d21c2b-6073-4df6-8203-67339337f929
Related Jobs
Service Desk/CAM Analyst

  • DHL

DHL

  • Chennai, Tamil Nadu

  • 1-3 yrs Exp.

Customer Service Windows Nt Server Unix
Apply Now
R&D Senior Engineer

  • ABB

ABB

  • Bangalore, Karnataka

  • 3-6 yrs Exp.

SaaS IaaS PaaS Microsoft Azure AWS SDL TCP/IP OPC HTTP/HTTPS Protocals Edge Cloud Computing V-model Agile
Apply Now
Analyst - Policy Management

  • AXA

AXA

  • Bangalore, Karnataka

  • 1-4 yrs Exp.

Customer Service Communication Skills
Apply Now
Compute Engineer

  • Hewlett Packard Enterprise

Hewlett Packard Enterprise

  • Pune, Maharashtra

  • 0-1 yrs Exp.

Analytical Skills Customer Service
Apply Now
Application Tech Support (Practitioner)

  • Accenture

Accenture

  • Bangalore, Karnataka

  • 1-3 yrs Exp.

Analytical Skills Customer Service
Apply Now
Lead Engineer

  • EY (Ernst & Young)

EY (Ernst & Young)

  • Bangalore, Karnataka

  • 10-11 yrs Exp.

SQL C++ HTML CGI javaScript Kubernetes Docker kafka Rabbitmq Powershell Python Bash .NET Java PHP Ruby PERL R CI/CD gitHub VSTS Ansible DSC Puppet Ambari Chef Salt jenkins Maven SAFE Agile Iterative waterfall Micrososft TOGAF ITIL Zachman Cisco (ISC)2 CEH SAFe PMI
Apply Now
Facility Associate Jobs in Unisys - Bangalore

  • Unisys

Unisys

  • Bangalore, Karnataka

  • 3-4 yrs Exp.

Customer Service MS Office
Apply Now
Network Engineer Jobs in Unisys - Bangalore

  • Unisys

Unisys

  • Bangalore, Karnataka

  • 3-4 yrs Exp.

networks CCNA CCNP
Apply Now
Barista Jobs in Starbucks - Bangalore

  • Starbucks

Starbucks

  • Bangalore, Karnataka

  • Fresher

Customer Service
Apply Now
Business Process Analyst Jobs in Adobe - Bangalore

  • Adobe Inc

Adobe Inc

  • Bangalore, Karnataka

  • 2-3 yrs Exp.

Office 365 JIRA Sharepoint WIKI PowerBI advanced excel Agile Daily scrum Backlog refinement Sprint data analytics Documentation data exploration
Apply Now
Project Manager, Client Services Jobs in Thermo Fisher Scientific - Ahmedabad

  • Thermo Fisher Scientific

Thermo Fisher Scientific

  • Ahmedabad, Gujarat

  • Fresher

Customer Service
Apply Now
Customer Service Representative Jobs in GroupOn - Bangalore

  • GroupON

GroupON

  • Bangalore, Karnataka

  • Fresher

Customer Service Communication Skills
Apply Now
Credit Analyst Jobs in Danfoss - Pune

  • Danfoss

Danfoss

  • Pune, Maharashtra

  • 2-5 yrs Exp.

Oracle 11i/R12 Microsoft office Customer Service
Apply Now
Sales Generalist Jobs in IKEA - Hyderabad

  • IKEA

IKEA

  • Hyderabad, Telangana

  • Fresher

Customer Service
Apply Now
Telephony Engineer jobs in Simpl - Bangalore

  • Simpl

Simpl

  • Bangalore, Karnataka

  • Fresher

Linux MS SQL PostgreSQL TCP/IP LAN IVR ACD Asterisk VICI GoAutoDial IP PBX SIP IP telephony VOIP EPABX/PBX E1 PRI Voice logger Unified communication Zaptel Dahdi
Apply Now
Senior Associate - Research Jobs in Sutherland Global Services - Mumbai

  • Sutherland Global Services

Sutherland Global Services

  • Mumbai City, Maharashtra

  • 2-5 yrs Exp.

Market Research Customer service
Apply Now
Customer Experience - Customer Services Agent (Contact Centre - AMD) Jobs in Qatar Airways - Ahmedabad

  • Qatar Airways

Qatar Airways

  • Ahmedabad, Gujarat

  • 2-3 yrs Exp.

Customer service IATA
Apply Now
Guest Service Agent jobs in Hilton - Pune

  • Hilton

Hilton

  • Pune, Maharashtra

  • Fresher

Customer service communication skills Grooming
Apply Now
Systems Analyst Jobs in Visa - Bangalore

  • Visa

Visa

  • Bangalore, Karnataka

  • 4-8 yrs Exp.

system analysis Software business analysis design experience Documentation write designs
Apply Now
Credit Analyst Jobs in Danfoss - Pune

  • Danfoss

Danfoss

  • Pune, Maharashtra

  • 2-5 yrs Exp.

oracle 11i/R12 Microsoft office suite customer service negotiation skills
Apply Now
Risk Operations Associate Jobs in Stripe - Bangalore

  • Stripe

Stripe

  • Bangalore, Karnataka

  • Fresher

Risk operations risk investigations customer service
Apply Now
Domain Tester Jobs in Siemens - Bangalore

  • Siemens

Siemens

  • Bangalore, Karnataka

  • 4-5 yrs Exp.

OSi network layers TCP/IP PLC Systems Substation Automation protocols substation automation systems mindsphere AWS Azure MQTT QA SDLC functional testing automated testing selenium agile lean scrum ISTQB certification
Apply Now
Supply Chain Engineer Jobs in Philips - pune

  • Philips

Philips

  • Pune, Maharashtra

  • 5-9 yrs Exp.

Customer Service Data Analytics Digital SC Maturity Master data management Supply chain risk
Apply Now
Technical Support Engineer Jobs in Bentley - Work From Home (Remote)

  • Bentley Systems

Bentley Systems

  • 2-6 yrs Exp.

Customer Service databases SQL Server Azure SQL IIS web server Windows server Azure server 4IR M2M IoT EAM BIM CMII
Apply Now
Field Service Engineer Jobs in Baker Hughes - Kakinada

  • Baker Hughes

Baker Hughes

  • Kakinada, Andhra Pradesh

  • 5-6 yrs Exp.

Customer service Analytical skills
Apply Now
Network Engineer Jobs in Haier India - Pune

  • Haier India

Haier India

  • Pune, Maharashtra

  • Fresher

networking router network engineering CCNA dhcp server
Apply Now
Database(SQL) Developer III Jobs in Expedia - Gurgaon

  • Expedia

Expedia

  • Gurgaon, Haryana

  • 5-9 yrs Exp.

Customer service SQL Developer MS SQL Server SQL Teradata Oracle T-SQL DQL DML DDL DCL TCL SQL Profiler Index tuning wizard Database engine tuning advisor ETL SSIS DTS BCP DTS Teradata SQL PERL Shell Python SQL Server HTML Javascript NoSQL NewSQL Git Query
Apply Now
Senior Officer Jobs in Mphasis - Bangalore

  • Mphasis

Mphasis

  • Bangalore, Karnataka

  • 4-5 yrs Exp.

ISO 27001 NIST Security + CCSE CCSP TICSA MCSE CCNA
Apply Now
Senior Process Associate - Purchase to Pay Jobs in Siemens - Bangalore

  • Siemens

Siemens

  • Bangalore, Karnataka

  • Fresher

Customer service SAP Communication Skills
Apply Now
HR Operations Associate Jobs in Expedia - Bangalore

  • Expedia

Expedia

  • Bangalore, Karnataka

  • 2-3 yrs Exp.

Customer service MS Office Powerpoint Word Excel
Apply Now
RPC Project Engineer Jobs in Emerson - Pune

  • Emerson

Emerson

  • Pune, Maharashtra

  • 2-4 yrs Exp.

MS Office Word Excel Power point MS Projects Documentation
Apply Now
Deputy Manager, Testing jobs in Harman International Jobs - Pune

  • Harman International

Harman International

  • Pune, Maharashtra

  • 3-4 yrs Exp.

NI LabVIEW Teststand Vision Builder Vision Assistant Debugging Trouble shooting CAN LIN RS232 TCP/IP PCI PXI Xhasis I/O cards keithley R&S CMW270 CMW500 Anritsu Spirent Spectracom HW SW C C++
Apply Now
Processor Jobs in Mphasis - Chennai

  • Mphasis

Mphasis

  • Chennai, Tamil Nadu

  • 2-3 yrs Exp.

Customer service Communication Skills Analytical Skills Microsoft Office Product Suite
Apply Now
Counsel - Contract Services Jobs in Mastercard - Pune

  • Mastercard

Mastercard

  • Pune, Maharashtra

  • Fresher

Business Acumen Analytical Skills Customer Service
Apply Now
Director - Banking Solutions Jobs in Razorpay - Pune

  • Razorpay

Razorpay

  • Pune, Maharashtra

  • Fresher

ACS EFT Customer service market research
Apply Now
HR Co Ordinator & Helpdesk Jobs in The Coca - Cola Company - Gurgaon

  • The Coca-Cola Company

The Coca-Cola Company

  • Gurgaon, Haryana

  • 3-4 yrs Exp.

Customer Service Communication Skills
Apply Now
Pharmacist Trainee - Apollo Hospitals

  • Apollo Hospitals

Apollo Hospitals

  • Hyderabad, Telangana

  • Fresher

Management Customer Service Sales Pharmacy
Apply Now
Operations & Site Reliability Engineer Jobs in Apple - Hyderabad

  • Apple Inc

Apple Inc

  • Hyderabad, Telangana

  • Fresher

Hubble ExtraHop Splunk Micro Services Messaging Brokers Versioning Java JEE REST Swift Objective C database schema design C Ruby Python Perl Docker Jenkins Ansible Spinnaker Kubernates AWS HTTP DNS TCP/IP ICMP OSI Model
Apply Now
Security Ops Center Analyst Jobs in ECI - Bangalore

  • ECI

ECI

  • Bangalore, Karnataka

  • 1-2 yrs Exp.

IDS/IPS Firewall VPN SIEM TCP/IP ITIL
Apply Now
Software Development Engineer - C/C++ with Networking Jobs in SonicWall - Bangalore

  • SonicWall

SonicWall

  • Bangalore, Karnataka

  • 1-3 yrs Exp.

C C++ L3 L4 L7 TCP/IP DNS DHCP SSL ESP VPN UNIX Linux TCP dump WireShark perforce GIT confluence JIRA
Apply Now
Principal Engineer - Cloud Ops Jobs in Druva - Pune

  • Druva

Druva

  • Pune, Maharashtra

  • 9-14 yrs Exp.

Linux/unix AWS Google Cloud Platform Azure SaltSatck RCA Shell Python HTTP DNS TCP/IP ICMP OSI Model
Apply Now
CS International Voice Process Jobs in Amazon - Work From Home (Online)

  • Amazon

Amazon

  • 0-1 yrs Exp.

Windows XP Microsoft Outlook Microsoft Word Typing Skills Customer Service
Apply Now
Associate - Technical Support Engineer Jobs in Sutherland Global Services

  • Sutherland Global Services

Sutherland Global Services

  • 1-2 yrs Exp.

Cisco OS UCSM GUI CIMC UCS FRU B2 GLA Berlitz Customer Service
Apply Now
IT Administrator Jobs in TaskUs - Gurgaon

  • TaskUs

TaskUs

  • Gurgaon, Haryana

  • 1-2 yrs Exp.

SaaS Mac OS Zendesk ITSM JAMF Customer Service
Apply Now
Controlling Leader - Inter Company Jobs in Harman International - Bangalore

  • Harman International

Harman International

  • Bangalore, Karnataka

  • Fresher

People Management Documentation NTS GTN
Apply Now
Engineer - Implementation Jobs in Sutherland Global Services - Work From Home (Online)

  • Sutherland Global Services

Sutherland Global Services

  • 0-3 yrs Exp.

MS SQL Server IIS 2008 R2 Citrix Networking Customer service
Apply Now
Associate - Web Support Jobs in Genpact - Bangalore

  • Genpact

Genpact

  • Bangalore, Karnataka

  • Fresher

Customer Service Word Excel Powerpoint
Apply Now
IT Helpdesk System Engineer Jobs in HighRadius Corporation - Hyderabad

  • HighRadius Corporation

HighRadius Corporation

  • Hyderabad, Telangana

  • 1-2 yrs Exp.

Customer service Communication Skills
Apply Now
Revenue Operations Specialist Jobs in Perforce - Pune

  • Perforce

Perforce

  • Pune, Maharashtra

  • Fresher

MS Office Excel Word Powerpoint Customer service CRM Salesforce
Apply Now
Credit Verification Specialist Jobs in Altisource - Work From Home (Online)

  • Altisource

Altisource

  • Fresher

Customer Service Salesforce Zendesk Meridianlink Mortgage
Apply Now
Team Manager Jobs in Barclays - New Delhi

  • Barclays

Barclays

  • New Delhi, Delhi

  • 7-8 yrs Exp.

Customer Service
Apply Now
Network Engineer Jobs in Betsol - Bangalore

  • Betsol

Betsol

  • Bangalore, Karnataka

  • Fresher

TCP/IP UDP HSRP/ VRRP/ GLBP DNS ARP Trunking Port Channeling IPsec EIGRP OSPF BGP SDN SDDC Cisco Dell Palo Alto ITIL CCNP
Apply Now
Business Analyst - RYC Program Jobs in Citi Bank - Chennai

  • Citi Bank

Citi Bank

  • Chennai, Tamil Nadu

  • 2-5 yrs Exp.

Documentation Communication Skills
Apply Now
Support Engineer Jobs in Quorum - Bangalore

  • Quorum

Quorum

  • Bangalore, Karnataka

  • 3-4 yrs Exp.

O365 Citrix VDI VMWare Azure Active Directory Microsoft Intune Customer service
Apply Now
System Integration Specialist Advisor Jobs in NTT - Chennai

  • NTT Ltd

NTT Ltd

  • Chennai, Tamil Nadu

  • Fresher

Cisco Check Point Palo Alto Cisco ASA IDS/IPS
Apply Now
Senior Network Engineer Jobs in Visa - Bangalore

  • Visa

Visa

  • Bangalore, Karnataka

  • 5-6 yrs Exp.

CCNP TCP/IP MPLS BGP EIGRP OSPF WAN/LAN F5 LTM GTM Cisco Catalyst Nexus Arista Cisco Juniper Ansible Python Solarwinds Netbrain Netscout
Apply Now
Senior Executive - ORM Jobs in Swiggy - Bangalore

  • Swiggy

Swiggy

  • Bangalore, Karnataka

  • 2-4 yrs Exp.

Communication SKills Customer Service
Apply Now
Technical Services Engineer Jobs in MongoDB - Bangalore

  • MongoDB

MongoDB

  • Bangalore, Karnataka

  • Fresher

System Administration Distributed systems Network Administration Database administration Application Architecture Data architecture and design Java Python Ruby C C++ C# Javascript Node.js Go PHP Perl AWS Azure Google cloud platform SAN NAS SSD DNS TCP/IP SSL/TLS RDBMS NoSQL LDAP Kerberos AD MongoDB Docker Kubernetes Performance tuning and benchmarking
Apply Now
Technical Process Executive Jobs in Infosys - Pune

  • Infosys

Infosys

  • Pune, Maharashtra

  • Fresher

Customer Service Voice Chats Email chats
Apply Now
Executive Tech support Jobs in Cyient - Hyderabad

  • Cyient

Cyient

  • Hyderabad, Telangana

  • Fresher

CRM Customer Service SOP
Apply Now
Customer Service & Operations Analyst Jobs in Natwest Group - Gurgaon

  • Natwest Group

Natwest Group

  • Gurgaon, Haryana

  • 2-3 yrs Exp.

Customer service Back office RMPS Spread Smart
Apply Now