Operations Analyst Jobs in Silicon Valley Bank - Bangalore

Job Description

Responsibilities:

• Tracking, verifying, and/or inputting information
• Reviewing accuracy/scrutinizing of information or loan documents 
• Preparing reports
• Analyzing and researching items for resolution
• Processing transactions or resolving exceptions
• Provides daily loan maintenance to support client’s needs after the loan is boarded
• Performs advance requests and have a clear understand of International Money Transfers, FED, DDA, etc.
• Capable of processing and review of Interest changes, commitment amount, fees, etc.
• Applies collections to client’s loans
• Reviews loan documents
• Responsible for onboarding and maintaining client loans on multiple loan systems
• Prepare payment schedules and post payments to loan system
• Performs quality assurance
• Handles Letters of Credit boarding and maintenance
• Performs governance activities
• Provide client support and training
• Manage fee logs/Review Control Reports
• Completing and overseeing daily checklist ensuring all controls, procedures and processes relating to the assigned functions are followed
• Proactively managing operational risk inherent in business
• Ensuring all operational risk/issues are identified and mitigated appropriately and proactively
• Delivering transactions in agreed time - frames, as per SLA’s whilst improving quality of processing, reducing errors and inculcating the zero-error culture

Skills/ Qualifications:

Skills

• Strong ability to multi-task, handle high volumes, and support cross-functional teams
• Excellent written and verbal communication skills with ability to convey information
• Proficient at independently researching and solving complex scenarios
• Solid networking skills, strong ability to establish relationships with internal clients. Strong attention to detail
• Critical thinking with the awareness to know when to challenge or question
• Able to work in a transforming environment and be an ambassador for change
• Aptitude for following process and procedures
• Able to act as a Subject Matter Expert and leader for less experienced team members and work independently with Business Partners as a SME on projects and initiatives as assigned

Competencies

• Organizational Skills
• Thoroughness
• Technical Capacity/Ability to Work with Variety of Systems
• Problem Solving/Analysis
• Accountability
• Time Management
• Flexibility
• Collaboration
• Fosters Team

Education and Experience

• Bachelor’s Degree (preferably commerce)
• 4 - 6 years of related professional experience (banking/financial services industry, specifically commercial lending operations experience)