Order Operations Associate Jobs in ChargePoint - Work From Home

ChargePoint

Work From Home

2 - 3 yrs Exp.

Not Disclosed

27 Apr 2023
6 Applicants
1166 views

Job Description

Responsibilities:

Process Hardware, Software, and professional service opportunities for ChargePoint sales territory reps.
Schedule Sales orders in NetSuite ensuring accuracy and communicating order expectations in a timely manner
Work closely with operations and logistics teams to ensure orders are shipped per shipping and delivery requirements
Review salesforce opportunities and ensure customers have accounts payable contact information prior to processing an order
Build and maintain strong relationships with sales teams, customers, partners and cross functional teams such as finance & accounting, product management, operations and logistics.
Review and research order issues including shipment status and invoice discrepancies and resolve with appropriate teams
Reconcile your sales orders to assure accurate monthly and quarterly billing.
Present ideas and recommendations, and continuously look for ways to improve sales and sales operations processes
Act as a backup to other sales operations team members as needed
Support other sales efforts as assigned

Qualifications/ Skills:

Ability to handle quantity and quality of order processing
Ability to respond and react to internal and external customers in a dynamic environment
Strong communication skills and ability to communicate timely (written & verbal), effectively and Clearly with various audiences
Ability to balance order processing and simultaneous projects by evaluating workload and prioritizing tasks based on criticality
Demonstrates the highest level of detail orientation and organizational skills
Operates in a cooperative and collaborative spirit to achieve shared goals across multiple functions
Displays excellent troubleshooting and creative problem solving skills and know when to act quickly
Ability to articulate needs for process improvements

Desired Skills

Proven Sales Operations or Order Management experience
Outstanding analytical and interpersonal skills
Must have an attention to detail and a commitment to quality
Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality
Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things
Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills
Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information
Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently
Technical - the individual must be an experienced user of Excel, and Salesforce.
Integrity – Must be above reproach and exemplify a high standard of character in all interactions
Confidence – Must present self in a humble yet capable manner and tackle tasks with confidence, particularly during times of increased pressure

Requirements

Experience working in Sales Operations supporting sales organizations.
2+ years of experience with Salesforce (SFDC) and NetSuite
Perform and maintain data quality on ERP and CRM systems that provide better business and financial reporting accuracy
Experience with managing projects in Jira and Confluence.

Key Skills

Excel Salesforce SFDC Netsuite ERP CRM Jira Confluence

Other Details

Education

Any Graduation/Diploma

Employment Type

Full Time, Permanent

Industry

Automobile / Auto Anciliary / Auto Components

Funtional Area

Operations

About Company

Electric mobility is the smart choice. We make it the easy one, too. So easy that someone plugs into our network every 1 second. Since 2007, we’ve focused solely on building the best electric vehicle (EV) charging experience for everyone involved in the shift to electric. Join us in shaping the future of mobility.

Job Source : https://jobs9.com/dashboard/private-jobs/new-job

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