Process Associate - Opportunity to Cash Jobs in Siemens - Bangalore

Bangalore, Karnataka
Fresher
Not Disclosed

Job Description

Responsibilities:

  • Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the company  regulations and guidelines. Receive customer calls and register notification in the ERM tool, Dispatch of Engineers, Upload Engineer Productive hours, Notification closure & NPS Survey.
  • Performing the assigned tasks on a timely manner with highest standards of quality.
  • Rigorous follow up and closure of pending queries/open topics with ownership.
  • Complete reporting of handled activities on daily/weekly/monthly basis (as per requirements).
  • Adherence to robust tracking mechanism on processed transactions on a daily basis.
  • Flexible to work in shifts and during month ends.

Qualifications/ Skills:

  • Good communication skills and knowledge.
  • Fluency in English language with good accent and a presentable voice.
  • Capability to Handle Pressure.
  • Efficiency and Speed.
  • Problem Solving Abilities.
  • Multitasking Ability.
  • Knowledge Retention and Recall.
  • For International voice process.

Other Details

Employment Type
Full Time, Permanent
Industry
IT-Software / Software Services
Funtional Area
Customer Service

About Company

Siemens is a technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose adding real value for customers. By combining the real and the digital worlds, Siemens empowers its customers to transform their industries and markets, helping them to transform the everyday for billions of people
Job Source : https://jobs.siemens.com/careers/job?pid=563156115699147
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