Job Description
Responsibilities:
- Follow instructions, ability to learn and adapt quickly and deliver desired outcome
- Open to feedback and ability to work in a team environment
- Customer first focus with an eye for detail
- Need to deliver consistent results around productivity and quality following client specific guidelines, as per client SLAs & process workflow
- Excellent skills with to and fro correspondence and documentation with explanation of delay in case of any
- Must be flexible and highly receptive to change as mortgage servicing guidelines are updated frequently
- Strict compliance to process workflow as specified by the client
- Complete all mandatory training requirements in a timely manner.
- Identify opportunities for process / Customer service improvement and communicate it to the leadership
Qualification:
- Any degree, Freshers
- No current arrears /Backlogs
- Interested to work in night shifts
- Should have good communication skills
Key Skills
Other Details
About Company
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