Job Description
Responsibilities:
Drive breadth + depth of product consumption by configuring and optimizing customer environments for various brands and industries following high standards of delivery and quality
Maintain deep technical knowledge of platform functionality + use cases
Constant learning and collaborating with the team to develop best practices on product configuration
Work as a team to understand product adoption by various brands and establish standard practices to improve adoption
Use product usage data to understand customer pain points and recommend possible solutions to the product team
Work closely with the Product Management team to improve product adoption
Qualifications/ Skills:
Degree in engineering or related field
Ability to work in a highly challenging start-up environment by maintaining high standards of
accuracy in terms of quality & quantity
Strong ownership and accountability
Excellent communication and presentation skills
Good Time management skills
Strong ownership and accountability
Ability to analyse data quickly to reach relevant insights
Understand client needs and map them to concrete solutions
Other Details
About Company
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