Proposition Manager Jobs in HSBC - Mumbai

Mumbai City, Maharashtra
Fresher
Not Disclosed
  • 11 Mar 2023
    •    
  • 5 Applicants
    •    
  • 933 views

Job Description

 Responsibilities:

  • Building core proposition capabilities to develop the Corporate Employee Program (salary accounts) segment in line with strategic imperatives for the business over the next 5 years.
  • Create enablers to enhance collaboration with the Wholesale banking business to create a proposition and business model that leads to the targeted acquisition of Premier and C-suite clients.
  • Undertake ongoing external benchmarking to develop a cogent proposition addressing the changing needs of corporate employees with a clear objective of attracting and retaining emerging affluent customers.
  • Creating sales enablers for branch and MSF frontline teams to aid them in new customer acquisitions and cross-sell initiatives
  • Driving revenue/customer in the segment through a comprehensive CLCM construct that focuses on customers at 4 distinct stages of their lifecycle, viz. onboarding, activation, relationship deepening, and retention.
  • Focus on top customer journeys to embed a mobile-first approach that is able to set customers on a path toward Primary Banking in the first 90 days of acquisition.
  • Adopt a data and customer insights-led approach to create a world-class experience for corporate employees in the proposition.
  • Improve the overall customer experience tracked through NPS for the segment
  • Consistent and periodic review of Risk Control Assessment parameters and adherence to internal policy and the regulatory framework.
Skills/ Qualifications:
  • Minimum Bachelor’s degree / Graduation or as required for the role, whichever is higher
  • Good interpersonal skills and a team player
  • Excellent written and spoken communication skills
  • Strong leadership, strategic planning, and problem-solving skills
  • The candidate must be proficient in preparing and delivering presentations

Key Skills

Interpersonal skills Communication skills Leadrership Strategic planning

Other Details

Education
Any Graduation/Diploma
Employment Type
Full Time, Permanent
Industry
Banking / Financial Services / Broking
Funtional Area
Banking

About Company

We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 63 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
Job Source : https://mycareer.hsbc.com/en_GB/external/PipelineDetail/Proposition-Manager/181248
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