Job Description
Responsibilities:
- Responsible for handling queries from clients once they are onboarded.
- Coordinate with the merchants for flawless documentation and Website. Documenting the same for official purposes .
- Coordinate with different departments like Finance, Legal, and marketing team to smoothen the process for faster onboarding of merchants.
- Maintain Weekly New Transacting reports for the Sales team
- Understanding of CRM & internal tools to record merchant information.
- Preparing Sales reports on a daily basis.
- Performing Stakeholder and escalation management
- Manage merchant queries related to Financial forms/ documents
- Follow up on the Agreement/Addendum from merchants.
- Managing the offer vigilance and tracking visibility quotient
- Ensure the adequacy of Sales related equipment
- Sharing Transaction reports with merchants via SFTP.
- Mapping of Simpl’s visibility for weeks after go-live.
Skills/ Qualifications:
- 2- 4 years of experience in sales support
- Data Gathering and Analysis
- Merchant support
- Data-driven decision making
- Analytical thinking
- Oral and written communication skills
Key Skills
Other Details
About Company
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