Sales Support Management Coordinator

Hewlett Packard Enterprise

Bangalore, Karnataka

2 - 4 yrs Exp.

Not Disclosed

11 Feb 2023
5 Applicants
1039 views

Job Description

Responsibilities:

Performs Invoicing related pre- defined processes.
Supports day-to-day post-sales transactions related Invoice Management(e.g., credits, returns, order entry) and reporting of customer issues (e.g., specialized product builds, performance reports); handles multiple low to moderately complex customer accounts.
Assists other departments and support groups (e.g., internal sales, audit, operational support, delivery) by reporting routine issues to the appropriate roles.
Helps resolve minimally to moderately complex customer issues (e.g., distribution, pricing) and proactively follows-up to assist external-facing customer service representatives.
Resolves open order (backlog) report issues of low to moderate complexity and reaches out to supply chain or factory to determine source of delay; communicates status and escalates issues to higher levels.
Helps resolve order management issues for all product lines using basic general subject matter knowledge.
Enters sales data in a timely and efficient manner, maintaining documentation and records.

Skills/ Qualifications:

Education and Experience Required:

Typically 2-4 years of experience in a related field.

Knowledge and Skills:

Good communication skills. Fluency in English and local language mastery.
knowledge of Supply Chain processes and policies.
General understanding of local legal compliance issues.
Good problem-solving and analytical skills.
Developing teamwork skills.
Developing time management skills.

Key Skills

Supply Chain Analytical Skills

Other Details

Education

Any Graduation/Diploma

Employment Type

Full Time, Permanent

Industry

IT-Software / Software Services

Funtional Area

Sales

About Company

The Hewlett Packard Enterprise Company is an American multinational information technology company based in Spring, Texas, United States. HPE was founded on November 1, 2015, in Palo Alto, California, as part of the splitting of the Hewlett-Packard company

Job Source : https://jobs.hp.com/jobdetails/17768250/sales-support-managemt-coordinator-bangalore-in/

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