Support Engineer II

Raipur, Chandigarh

0 - 1 yrs Exp.

Not Disclosed

10 Feb 2023
6 Applicants
1044 views

Job Description

Responsibilities:

Resolve queries associated with ROV and its equipment and “real time” troubleshooting using available documentation & resources.
Prepare, revise and verify technical procedures/documentation for addressing issues/ requirements of offshore and onshore personnel.
Verify ROV Spec Sheet data to ensure accuracy; Audit Regulatory certificates of all the Major Components; maintain and audit Asset Tracking and Export Control Data.
Prepare a Technical database/ procedures based on inputs from Subject Matter Experts and previous data of queries/ issues resolved for future reference.
Database Management using helpdesk and knowledge base software like Peoplesoft, Business Intelligence, Smart Sheets etc with precision.
Prepare customized reports and dashboards for Operations, Commercial Bidding, Technical Departments and Senior management.
Identify, Evaluate and Interpret trends for detailed analysis of data.
Attend meetings and phone calls for providing support to onshore and offshore operations.

Qualifications/ Skills:MS Office

REQUIRED

B. TECH in ELECTRONICS /ELECTRICAL/MECHANICAL Engineering (E)
Able to work in shifts 42.5 hours (weekly) (Morning, Evening & Weekends) (E)
Knowledge of MS-Office and computer fundamentals (E)

DESIRED

Knowledge of Photoshop, In design or any other designing software (P)
0-1 year experience in Support Operations (P)

Knowledge, Skills, Abilities and Other Characteristics

Excellent Verbal & Written Communication Skills in English
Creative thinking and team work skills
Possessing a proactive, positive, “can-do” attitude
Gives and receives constructive feedback
Ensures that others involved in a project or effort are kept informed about developments and plans

Key Skills

MS Office Support Opertions

Other Details

Education

B.Tech/B.E. - Electrical , B.Tech/B.E. - Electronics/Telecommunication , B.Tech/B.E. - Mechanical

Employment Type

Full Time, Permanent

Industry

Oil and Gas / Energy / Power / Infrastructure

Funtional Area

Other

About Company

Oceaneering pushes the frontiers of deep water, space and motion entertainment environments to execute with new, leading-edge connections to solve tomorrow’s challenges, today.As the trusted subsea connection specialist, our experience combined with the depth and breadth of our portfolio of technologies allows us to engineer solutions for the most complex subsea challenges

Job Source : https://careers.oceaneering.com/global/en/job/21230/Support-Engineer-II

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