Job Description
Responsibilities:
- Technical Writing and Product Documentation
- Gather information through product specification docs, interviews, product demos and product exploration
- Work close with Product Management and Engineering to understand the concepts well and create well-thought-through documents
- Understand the various user journeys and present the content in a manner that can be easily consumed
- Use aids like diagrams, flowcharts and videos in the articles as and when required to explain the concepts better
- Peer-reviews
- Work with internal teams, identify the documentation bugs and gaps and work on the feedback
Qualifications/ Skills:
Mandatory Qualifications:
- 1-3 years of experience in technical writing
- Excellent communication skills in English (written and verbal)
- Proven work experience in developing procedural software documentation.
- Ability to quickly grasp simple to medium complexity concepts and convert them into a consumable form using examples, images and videos
- Ability to probe, ask questions and research
- Quick learner
- Excellent team player
Good to have:
- Exposure to API documentation
- Market and competitor research and analysis
Other Details
About Company
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